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***************************************************************************************************************************** Susie, my wife and I just returned from the trip that you so efficiently put it together. From the time we landed in Stockholm on May 22 and until we returned back to Stockholm on May 31, the entire trip was so comfortable and smooth. Thanks to you, we had absolutely no problem anywhere we went. Whether it was hotel reservation or bus travel, whether it was the cruise connection or the breakfast at the hotel, at Stockholm, at Copenhagen, at Oslo and at St. Petersburg, everything was well coordinated. The vouchers and the airtickets were accepted everywhere without any hitch. We want to compliment you for the excellent service you provided considering the fact there were four different countries and four different languages that we had to encounter! Keep up the good work and thanks again!! Raju and Showri Nandagiri ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Dear Susie, Barbara and I returned from our trip to Germany and Iceland last Friday and we had a wonderful trip, despite the fact that our first flights to Iceland and Frankfurt were cancelled only 24 hours before leaving Seattle because of volcanic activity. Icelandair managed to get us to Frankfurt on time by rebooking us on American Airlines. The tours you booked for us in Iceland were great. Thank you so much for your help in getting this trip put together. We could'nt have done it without you. Very cordially, Robert Pelzel ***************************************************************************************************************************** Dear Susie, Our cruise was wonderful--I could wheel my cousin in the wheelchair all over and down the cargo ramp to shop at all stops of an hour or more--the Norwegian shop owners were so accommodating (one moved sweater shelves so we could enter through the store room--no steps--)--some just came and helped us over the highest thresh-holds and steps--several times we hired a handicap van and my cousin was wheeled right up into it from the back and the drivers stayed with us for where ever we wanted to go sight see or shop and then delivered us to the ship!! We heard a great concert one night at midnight-- It was this cousins' (EM) first trip out of the country and she thought is was great!! (Heaven, in fact, as she said)--my sister and I have been to Norway many times --my husband and I have been there probably 50 or more times and extensively on 6 continents--I am telling you all this because when you get static from some of your clients, as you know, I am sure, it is probably from the less experienced traveler--there are many things to respect and accept when you travel--I just wanted you to know, it was one of our most fun trips and we always love the food--I would, however, take an extra day or more in Bergen--great there!! thanks for all you did for us but to be on the safe side, it would be good to send packets to each traveler --it did not matter to my sister or me but first timers, it does--thanks again--we ALL four had a fantastic time, much laughing and fun, a GREAT amount of food and last Sunday got together for all our pictures and lefse!!--Nancy Froseth

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Hi Susie,

We went on your St Petersburg Express Tour on September 19th and would just like to say how much we enjoyed it. Everything was perfect. Thank you.

The hotel restaurant was not good but perhaps that is just part of being in Russia and there were no other restaurants nearby, but the accommodation despite being budget was extremely good and though a long way from the city it was very easy to get into St Petersburg on a regular bus service that ran from just outside the door. There was a good supermarket just up the road where we were able to buy everything we needed so we really did not need to eat in the restaurant.
The guides were very good and we loved the whole experience.

Many thanks for making it a very enjoyable experience.

Regards,
Judy Brady.

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Dear Masha and Family,
We wish you all the most wonderful Christmas and the happiest and most prosperous New Year. We sincerely apologize for not saying before in writing--you made our time in St. Petersburg an incredibly wonderful experience. We thank you very, very much for giving us such a fabulous tour of St. Petersburg, for introducing us to your family and for sharing a meal with us. We particularly enjoyed having your daughter with us for part of our visit (she and her fiancé are both very charming and attractive), being able to meet your husband and sharing a meal with your family. You made our time in St. Petersburg the high point of our trip and one of our fondest travel memories. With deepest thanks and warmest wishes for a wonderful Christmas and a Happy, Healthy and Prosperous New Year to you all! Fondly,
your friends in Seattle
John and Suzanne Price

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Susie,
Our trip to Finland was fantastic! Thank you so much for your help. The hotels were excellent and our flights and car rental went very smoothly. Our guide and driver in St. Petersburg were excellent. I would never attempt to visit there without one! It was so nice to have our own guide and not be part of a huge mob. We loved the Swan Lake ballet; it was the perfect ending to our trip, as we had seen flocks of wild swans in Lapland. Thank you again. Have a wonderful summer!
Sincerely,
Sharon and Emily Nachison

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We had a great trip, Thank you for all your help. I will recommend you to anyone traveling to Norway
R. Woods

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Susie
Thank you so very much for the very prompt, wonderful service you provided me this afternoon - you made it so very easy to book this! My sister and I are thrilled!
Regards
K. Rowan

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Hi Susie!
Just wanted to let you know that we had a great time in Vilnius. Everything worked smoothly! We liked the city a lot! The hotel was good. Nice, clean, big rooms and friendly staff. The hotel was located in a very quiet area in the old town, 7-8 min walk from the Cathedral Square. The sightseeing was also good. A lady called Ona walked with us for two hours and taught us a lot of Vilnius' history. We tried to ask a bit about recent history, but it didn't seem like she was too eager to talk about post-2nd WW stuff. Thanks for all the help with the hotel!
Berit

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Dear Susie,
Just a quick note to say thank you. Our trip was great, Hotel VIK was a nice little place, we really enjoyed the horse riding, after the Viking hour’s ride I was in "good" pain. I used muscles I did not know I even had. My kids had a great month in Europe and we all had a wonderful time. Thank you for your help and your professional service. Thanks again.
Andreas Andreas Kuhbier AKuhbier@comcast.net

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Sent: Monday, April 07, 2008 3:45 PM To: dora@east-west-tours.com Subject: client feed back - testimonial
We arrived home Saturday night from 2 wonderful weeks in Scandinavia (rainy weather aside). All our transportation connections worked out perfectly and we couldn't have experienced an easier time moving from city to city. The car rental company provided us a brand new Passat wagon, and the drop off point was within walking distance of the Color Line terminal. Transferring from boat to train, train to train, ferry to ferry, etc. were all effortless! Thanks again for your help!
Kevin Green (Now, if you could work on the rainy weather!)

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Great trip to Stockholm, Kalmar, Copenhagen. Just great! Gota Canal was wonderful. All the hotels are fine & so well located. Trains and ferries right on time. Flam railway great. No problems. Favorite hotel was Kvikne’s in Balestrand. Good health, still have kroner left. Boarding the Hurtigruten today. Entire trip warm and sunny.Thanks for all your efforts. Well done! p.s. economy extra on SAS = great deal
Carol and Bill McDade

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From: Fr. Steve Planning [mailto:planningsj@arrupejesuit.com] Sent: Thursday, August 07, 2008 9:05 AM
The trip was great. We had a wonderful time. Everything went very smoothly. Even the weather was perfect! I would gladly recommend you to others thinking of going to Russia.
Steve

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From: mitch1910@aol.com [mailto:mitch1910@aol.com] Sent: Monday, August 11, 2008 9:29 AM To: dora@east-west-tours.com Subject: successful trip to St. Petersburg
Hi Dora
I just wanted to let you know that our trip to St. Petersburg went off without a hitch. Everything worked as it was scheduled. Anna, our guide, was wonderful. She was easy to understand and provided us with great information without going overboard. Our hotel accommodations were great. Did you reserve suites for us or did we just luck into them? We had large corner rooms that were welcome after having been in typical European small hotel rooms for a week. If you ever need a reference for someone inquiring about this trip or the company, I would be happy to help. Thank you again for your assistance.
Jane Mitchell

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